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How It Works

A simple process. Your family in control.

From your first call to ongoing care, here's exactly how BubbieCare works for your family. Whether you need help starting today or want to take your time, we work at your pace.

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Every caregiver in our network is interviewed & background-checked Payroll & taxes handled for you A dedicated Care Concierge, always Bonded & Insured
The Process

Four steps to trusted in-home care.

A Care Concierge in conversation with a family
01How It Starts

Every family starts with a real conversation.

Call us and you'll speak directly with a Care Concierge. Submit a care request and one will call you back. Either way, the conversation that starts your family's care journey is a real one, with a real person who takes the time to understand what your family needs.

  • An in-depth conversation about your loved one's needs and preferences
  • Care schedule, hours, and the flexibility your family requires
  • Personality and lifestyle considerations that guide the match
  • Available for urgent and same-day care needs
Reviewing caregiver applicant profiles together
02Finding Your Match

Your Care Post goes to work.

Once your Care Concierge understands what your family needs, your Care Post goes out to qualified caregivers in our network, and they apply to work for your family. We protect everyone's privacy along the way: caregivers never see your name or address, and you only see the people who raised their hand for your family. Applicants who don't meet your stated criteria are filtered out before profiles ever reach you.

  • Care Post sent to qualified caregivers in our network
  • Family and caregiver privacy protected throughout
  • Applicants reviewed with your Care Concierge before you meet anyone
  • Every caregiver in our network has been personally interviewed and background-checked
A family interviewing a caregiver at home
03You Decide

Meet and choose your caregiver.

This is where BubbieCare is fundamentally different. You meet the caregivers yourself. You ask the questions that matter to your family. You make the final decision, and the caregiver you choose answers directly to you. That's your right as the employer, and it changes everything about the relationship.

  • You meet prospective caregivers personally
  • You agree on the pay rate directly with your caregiver
  • Take your time, or start care the same day
  • Change caregivers at any time; the decision is always yours
A caregiver and senior at home, care underway
04Week to Week

We make it easy, every week after.

Once your caregiver starts, the complex work moves to the background. Your care schedule runs week after week. Payroll processed. Hours tracked. Taxes filed. We coordinate the details so your family can focus on what matters most: the person you love.

  • Set it once: shifts populate automatically and your caregiver receives weekly reminders
  • Update the schedule anytime in the app, or have your Care Concierge assist
  • Payroll processed on your behalf every pay period, with hours tracked and taxes calculated
  • Backed by a bonded and insured company, with liability coverage included for fully enrolled members
  • Your Care Concierge stays available whenever questions or needs arise
The BubbieCare Model

Why hiring directly changes everything.

It's not just a different way to find care. It's a different kind of care relationship, built on direct trust, real accountability, and a family that stays in charge from day one.

Invest In the care that matters

The freedom to reward great care.

When your family pays your caregiver directly, you can reward great care, and a caregiver who feels valued shows up differently: more invested, more consistent, more present. The rate you agree on together goes entirely to them. Our support fee is separate, flat, and never tied to what your caregiver earns.

100% Employer control

Real control over the relationship.

You set the schedule, the care plan, and the pay rate. You decide when care starts, how it evolves, and what it looks like day to day. If your loved one's needs change, you adapt immediately. The caregiver in your home answers directly to your family, and that accountability elevates the quality of care.

1:1 Direct accountability

A relationship without bureaucracy.

Your caregiver is accountable to you, the same person sitting across from their loved one every day. There's no buffer and no layer between your family and the person delivering care. Just a direct relationship built on trust, consistency, and mutual respect. The care becomes personal.

Join the Movement

It starts with one choice. Yours.

Every family that hires directly raises the bar for what care can be, for the person receiving it and the person giving it. That's the movement.

Be Part of the Change
What Families Tell Us They Want

You should expect all of this. With BubbieCare, you can.

These are the things families tell us matter most when inviting someone into their home. Here's how the BubbieCare model delivers each one.

"If we need it, care should start right away."+

Your Care Concierge moves at your pace, and when time matters, BubbieCare is built to move fast. Many families have care in place the same day they call.

"We want the same caregiver every time."+

Your family chooses one person, and that's who walks through the door. Every single week. Continuity isn't a lucky outcome with BubbieCare; it's the entire design.

"We want to meet the caregiver before care begins."+

You meet every candidate before a single shift begins. The decision to bring someone into your home is always yours to make first.

"If it's not a fit, finding someone new should be easy."+

Your family is always in control. If you want to find a better fit, your Care Concierge starts the search again, on your timeline and around your standards.

"What we pay should go to the person providing care."+

Your family sets the caregiver's rate directly, and what you pay your caregiver goes entirely to them. Our support fee is flat, transparent, and separate.

"As needs change, care should change with them."+

You talk directly to your caregiver. Scale hours up or down, adjust duties, and evolve the routine whenever your family needs to. No process standing between you and the care your loved one needs.

"We want someone thoroughly vetted."+

Every caregiver in our network must pass a stringent background check before they can apply to your Care Post. But our real standard is simpler: if we wouldn't feel comfortable recommending someone to care for our own family, they don't join the network.

"When we find someone great, we want to keep them."+

Your caregiver works for your family, not for us. As long as both sides are happy, the relationship continues on your terms, for as long as you both want it to.

We're Ready When You Are

The call that changes things starts here.

Talk to a Care Concierge today: a real person, fully focused on your family. No commitment, no pressure. Just an honest conversation about your loved one and what you need.

Schedule a Free Consultation Explore Our Services

Call or text anytime: (833) 476-CARE